Privacy & Terms

At Community Health Centers of Oklahoma, we use SMS (text messaging) to communicate with you as part of your patient care experience. This policy explains how we handle your information for SMS purposes.

  1. Collection of Personal Information

    We do not collect new personal information through SMS. Your name and phone number are already securely stored in our Electronic Medical Records (EMR) system, managed by Greenway Health’s Intergy platform. By registering as a patient and providing your phone number, you have consented to receive SMS notifications from us.

  1. Use of Personal Information

    We use your name and phone number solely to send you SMS notifications about: 

    • Appointment scheduling and reminders 

    • Prescription updates 

    • Community events or health-related announcements
      These messages come directly from our staff or Greenway Health’s patient messaging system and are intended to support your care and engagement with us.

  1. Confidentiality of Personal Information

    Your personal information is kept confidential and is not shared via SMS with any third parties, except as necessary with Greenway Health for messaging purposes (e.g., appointment details). SMS content may include your name or appointment-related information you’ve provided.

  2. No Third-Party Marketing

    We do not share your SMS consent with third parties for marketing. Only Community Health Centers of Oklahoma, our pharmacies, and Greenway Health may text you, and only about your care, services, closings, holiday greetings, or birthday messages.

By receiving SMS from us, you agree to this policy and our SMS Terms of Service below.

SMS Terms of Service

By opting in to SMS through patient registration with Community Health Centers of Oklahoma, you consent to receive text messages from us and our electronic medical record (EMR) provider, Greenway Health, regarding appointments, reminders, post-visit instructions, and community updates. 

  • Frequency: Message frequency depends on your appointment schedule and relevant updates. 

  • Costs: Standard message and data rates may apply, depending on your carrier plan. 

  • Opt-Out: Reply STOP to any message to unsubscribe. Opting out disables all future SMS, including appointment reminders. 

  • To rejoin, text START to the original number. 

Greenway Health is our paid EMR system supporting patient care and messaging.